FAQs

Do you offer free shipping?

Yes! We offer free shipping on all orders, with no minimum spend required.


Can I return or exchange my order?

Yes, we accept both returns and exchanges.

• Return requests must be submitted within 30 days of receiving your item.
• Exchanges are accepted but must be approved by our team before sending the item back.
• Customers are responsible for return postage unless the item is damaged, faulty, or incorrect.

For full details, please visit our Refunds & Returns Policy


What if my item arrives damaged or incorrect?

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery.
We will arrange a replacement or refund once the issue is verified.


How long will it take for me to get my refund?

Refunds are processed within 10 business days after we receive and inspect your returned item.


Can I change or cancel my order after placing it?

We process orders quickly, so cancellations or changes can only be made within 2 hours of placing your order.
After this timeframe, your order may already be in processing and cannot be altered.


How long will it take to get my order?

• Orders are processed within 1–3 business days.
• Shipped via tracked delivery.
• Total delivery time is 7–14 business days (1-3 days processing + 6-11 days transit)


How do I contact customer support?

You can reach our customer service team via email info@amara-wardrobe.com or through our Contact Page:

Our team will respond within 24 hours.